Our AI assistants create a new dimension of conversational intelligence with generative AI
For more than 20 years, SemanticEdge has been developing conversational AI solutions, using the best AI technologies available on the market.
Generative AI gives us the power to create new human-like experiences across your key customer service channels. Our solutions use the limit of technological potential and we therefore speak of Advanced Conversational AI
Data is the new gold of conversational AI
We have 20 years of dialogue experience and interaction data in combination with generative AI. SemanticEdge can thus extend the general language capabilities of generative AI both industry- and customer-specific. This can be done with a special tool pipeline in the cloud but also on-premise in your data center! But you don’t want to reinvent the wheel, which is why SemanticEdge offers ready-to-use dialog modules and applications that have been continuously improved over the years in productive use!
Do you have any questions?
Please contact us with your thoughts by e-mail to info@semanticedge.de or by calling +49 30 3450770
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New dialogue quality with generative AI
- More detailed pre-qualification
- Complex, flexible dialoges
- Personalization
- Emotion recognition
Advanced Conversational AI
Improved natural language understanding
With the Advanced Conversational AI developed by SemanticEdge, your AI assistant understands human language better and can interpret the meaning of an utterance more easily. The conversation becomes more natural and fluid.
Personalized, context-specific dialogues
You have a lot of information about your customer in the CRM and backend systems. SemanticEdge Advanced Conversational AI makes this information usable for dialogue and generative AI. This is how truly personalized dialogues succeed for your customer!
Advanced problem-solving skills
Our Conversational AI goes beyond simple answers and offers advanced problem-solving capabilities. Through intelligent analysis and continuous learning, it can understand complex requests and provide customized solutions in real time.
Expressive answers
Unlike simple script-based systems, SemanticEdge’s generative AI can generate creative, informative, and often surprisingly human responses that go beyond pre-programmed responses and untuned LLMs. Your customer is valued in this way, the monotony of AI answers is a thing of the past.
Emotional Intelligence
With the advances made in generative AI, our AI assistants can better recognize emotions in human language and respond empathetically, resulting in a more pleasant user experience.
Continuous learning and training
Like a human, the AI learns new skills through training. It can adapt to user behavior and thus becomes a real problem solver for the customer and thus also for your company!